Effective Date: November 2, 2025
1. Introduction
Nash Heating & Air Conditioning ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nashair.net and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Request a quote or service
- Contact us via phone, email, or contact form
- Subscribe to our newsletter or promotional materials
- Schedule an appointment or service call
This information may include: name, email address, phone number, mailing address, service address, and any other information you choose to provide in messages or communications with us.
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We may also collect information about how you interact with our website.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process and fulfill your service requests and quotes
- Communicate with you about appointments, services, and promotional offers
- Respond to your inquiries and provide customer support
- Send you technical notices, updates, and administrative messages
- Improve and optimize our website and services
- Comply with legal obligations and resolve disputes
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, or scheduling systems.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred.
- With Your Consent: We may share your information with your explicit consent.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to correct or update inaccurate information
- The right to request deletion of your personal information
- The right to object to or restrict certain processing of your information
- The right to withdraw consent where we rely on consent to process your information
To exercise these rights, please contact us at admin@nashair.net or call us at +1-619-388-9976.
8. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and disclose, and the right to request deletion of your personal information. We do not sell your personal information.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Nash Heating & Air Conditioning
El Cajon, San Diego, California
Email: admin@nashair.net
Phone: +1-619-388-9976